Support & Upgrades
Unlock continuous innovation and peak performance for your website through Flare's Support & Upgrades services, enhanced by our tailored Core and Accelerator plans.
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Flare's Integrated Support & Upgrades
Dive into the future with Flare's Core and Accelerator packages, combining groundbreaking support with seamless upgrades for your digital evolution. From essential maintenance to innovative enhancements, we ensure your website not only keeps pace but leads in the digital landscape.
1
Maintenance & Security Updates
Regular maintenance to address the operational health of your website, including security patches, system updates, and performance optimizations to ensure seamless functionality and protect against vulnerabilities.
2
Support for Enhancements & Requests
Dedicated support to execute specific requests such as adding new features, integrating third-party services, or making custom changes that go beyond routine maintenance. This personalized support allows for strategic enhancements that align with your business objectives and user engagement goals.
3
Technical SEO Adjustments
Implementation of technical SEO best practices to improve your website's visibility and ranking on search engines. Our team ensures your site's architecture, speed, and responsiveness are optimized for search performance.
4
Innovative Feature Integration
Introduction of cutting-edge features and technologies to keep your website ahead of the curve. From dynamic user interfaces to advanced functionality, we ensure your site offers a state-of-the-art experience.
5
User Experience Optimization
Flare prioritizes the user experience, optimizing your website for usability, engagement, and conversion. We analyze user feedback and behavior to refine the UX, ensuring your site is intuitive and accessible, enhancing visitor satisfaction and loyalty.
6
Strategic Enhancements
Beyond maintenance and support, we engage in strategic planning to continually evolve your website. This includes exploring new opportunities for engagement, optimizing user journeys, and leveraging the latest digital trends to keep your website competitive.
Core vs. Accelerator
What is a support request? How do they work?
A support request at Flare is a structured process through which partners request specific website assistance or enhancements, utilizing a shared Trello board for seamless communication and management. Here’s how it unfolds:
Submission via Trello
Partners submit their support requests by creating a new card on the shared Trello board. Each card details the request, providing necessary information to facilitate assessment and resolution.
Trello Board Management
The board is organized into categories like 'Pending Review', 'In Progress', and 'Completed' to track the lifecycle of each request. This setup allows both Flare and our partners to monitor progress and prioritization efficiently.
Prioritization and Response
Requests are prioritized based on urgency and the specific plan to which the partner is subscribed—Core or Accelerator. Accelerator partners enjoy prioritized support, with a guaranteed maximum 24-hour response time, whereas Core partners receive a maximum 48-hour response time.
Execution and Updates
Our team works on the support requests, updating the Trello board as progress is made. Partners can view real-time updates, engage with comments, and track the resolution process every step of the way.
Resolution and Feedback
Once resolved, the request card is moved to the 'Completed' list, and partners are notified. Feedback can be provided directly on the card, fostering a cycle of continuous improvement and satisfaction.
Investment Pricing
Our pricing reflects the unique needs of your project. Through a personal consultation, we'll tailor a solution that balances quality and cost, ensuring value and innovation for your website.
Website Development
Starting at $18,000. Embark on a tailored web development adventure, where quality and personalization meet to bring your vision to life. The investment of your project is meticulously calculated based on the intricacy of the design, the functionality requirements, and the number of pages, ensuring a perfect alignment with your unique business objectives and brand identity.Aftercare Plans
Support & Upgrades, R&D, and SEO for after your website is built. Pause or cancel anytime. Reduced rate for 6-month commitment.
- Single Request Queue: Submit one support or upgrade request at a time.
- Dedicated Support: Standard response times for your website needs.
- Regular Updates: Scheduled updates for security and efficiency.
- Innovative Integration: Access to new features from ongoing R&D.
- Monthly Check-Ins: Regular consultations to discuss enhancements.
- Duel Request Queue: Submit two support or upgrade request at a time.
- Prioritized Support: Faster response times and prioritized assistance.
- Regular Updates: Scheduled updates for security and efficiency.
- Cutting-Edge R&D Benefits: Early access to the latest innovations and features.
- Monthly Check-Ins: Regular consultations to discuss enhancements.
Book a Call
Learn more about how Flare's dynamic websites can help your brand. Schedule a one-on-one.
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Always be future-ready
We can provide continious enhancements directly from our R&D initiatives. Let's keep your website ahead of the curve. Learn more or get a conversation going.
